1. Introduction

This Privacy Policy explains how Three Points Core Support & Services we collects, uses, stores, discloses, and protects your personal information when you visit or interact with our website https://3points.com.au/.

We are committed to respecting your privacy and handling your personal information in a transparent and secure manner. By using our Website or submitting your information through our forms, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information in two main ways:

Information You Provide Directly

When you voluntarily interact with our Website, you may provide us with personal details such as:

• Full name

• Email address

• Phone number

• Information submitted through contact, referral, or enquiry forms

• Any additional information you choose to share with us in messages or notes

Information Collected Automatically

When you browse our Website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring website or source

This information helps us understand how visitors use our Website and improve its functionality and performance.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to enquiries, requests, or referrals submitted through the Website

• To provide, manage, and improve our services

• To communicate important service-related information

• To send marketing or promotional communications where you have chosen to opt in

• To monitor and analyse website usage, performance, and trends

• To ensure the security and proper functioning of our Website

We only collect and use personal information where it is reasonably necessary for our business operations.

 

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and gather analytical data.

Cookies may be used to:

• Remember user preferences

• Improve website functionality and performance

• Analyse visitor behaviour and traffic patterns

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of the Website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering services, such as:

• Website hosting providers

• Analytics and performance tools

• Email and communication service providers

These third parties are required to handle your information securely and only use it for the purposes specified by us. We may also disclose information if required to do so by law or to protect our legal rights.

6. Security

We take reasonable technical and organisational precautions to protect your personal information from:

• Unauthorised access

• Misuse or loss

• Disclosure or alteration

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data, subject to legal or operational requirements

• Opt out of receiving marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.